Last updated: May 16, 2026
1. Overview
Isimey Integrated Services Inc. ("Isimey," "we," "us," or "our") is committed to protecting the privacy of the individuals and families we serve. This policy describes how we collect, use, disclose, and safeguard personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Manitoba privacy law.
2. Information we collect
- Contact details (name, address, email, phone number)
- Information about care needs and preferences
- Health-related information you choose to share
- Information about family members involved in care decisions
- Website usage data via analytics tools
3. How we use information
- Respond to inquiries and provide consultations
- Arrange, deliver, and document care services
- Communicate with you and authorized family members
- Improve our services and website
- Comply with legal and regulatory obligations
4. Consent
We collect, use, and disclose personal information with your consent, except where otherwise permitted or required by law. You may withdraw consent at any time by contacting us.
5. Sharing of information
We do not sell personal information. We may share information with caregivers assigned to your care, service providers acting on our behalf under confidentiality obligations, or as required by law.
6. Safeguards
We maintain physical, organizational, and technical safeguards appropriate to the sensitivity of the information we hold.
7. Your rights
You have the right to access and request correction of your personal information. Contact our Privacy Officer at care@isimeyintegratedservices.com.
8. Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.