The process

Getting care should not be complicated.

We have designed our process to be as clear, simple, and stress-free as possible.

Family discussing care plan
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Free consultation

Reach out by phone, email, or our contact form. We will schedule a free, no-obligation conversation at your convenience: in person, by phone, or video call. In this conversation, we listen. We want to understand your situation fully: the person who needs care, their daily routine, their personality, their preferences, and what you are hoping care will change or provide.
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Your personalized care plan

Based on what we have learned, we put together a care plan tailored specifically for your loved one. This includes which services make sense, how often, for how long, and which caregiver we think is the right fit. You will review the plan with us before anything starts. We make adjustments until it is right.
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Care begins

Your caregiver is introduced and care begins on your timeline. We conduct regular check-ins with your family to ensure everything is working well, and we adjust as needs change. You will always have direct contact with Isimey management. We stay close.
Before you start

Questions people ask.

Is there a minimum number of hours?

We work flexibly. Speak to us about your needs and we will find an arrangement that makes sense.

How quickly can care start?

In many cases, we can begin within days of your consultation. We will always aim to match your urgency.

What if the caregiver is not a good fit?

Tell us. Caregiver compatibility matters enormously. We will work to find someone who clicks.

More questions? Visit our FAQ page.

Ready to start?

The first conversation is free and completely obligation-free. Tell us your situation, ask us anything, and let us figure out together how Isimey can help.